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Beware of Latest Email Scams
FALSE NACHA EMAILS
The National Automated Clearing House Association (“NACHA”) is
warning businesses and individuals about emails purporting to
be from NACHA. The
email typically states there was some issue with either the
receipt of the customer’s payroll or the payroll file that was
submitted was denied for some reason.
The email typically contains a link with “more information
concerning this payment/file”.
DO NOT CLICK ON THIS LINK.
Do not open the email
If you have opened it, do not click any links or attachments
because they may install a virus or other spyware on your
Delete the email
NACHA will never email you about an ACH transaction or
failed batch of any kind.
Jury duty scam
A new scam has emerged where customers are receiving phone
calls that there is a warrant for their arrest because they
missed their jury duty appointment.
The customer then explains that they did not receive a
notice and the fraudster then asks to verify the customer’s
information such as name, address and social security number.
If you receive such a call, DO NOT GIVE OUT YOUR
INFORMATION OVER THE PHONE.
Please be aware of any attempts to gain access to
personal non-public information.
Stay tuned for more tips and tricks to protect
Protect Your Privacy
We have been notified of several Internet scams requesting
personal banking information. PLEASE DO NOT RESPOND to
any calls or emails of this type. Post Oak Bank, N.A.
will never NEVER ask for your account information via email,
telephone call, or direct mail. If you have any
questions about a request you receive, please contact us
ASAP. We want to help you PROTECT YOUR PRIVACY!
To report fraud on your Post Oak Bank account or if
you have questions, call a Post Oak Bank Customer
Service Specialist at (713) 439-3900. Contact one
of the three major credit bureaus to place fraud alert
on your credit report, as well as a victim's statement
asking the creditors call you before opening new
accounts or charging existing ones.
* Equifax (800) 525-6285
* Experian (888) 397-3742
* TransUnion (800) 680-7289
As required by law, the selected credit bureau will
report the information to the other two bureaus for you.
You should also:
* Contact creditors for any accounts that
have been affected.
* Always follow up with a letter and keep
copies of everything.
* Close affected accounts and assign
passwords to new ones.
For more information, visit: