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Beware of Latest Email Scams



The National Automated Clearing House Association (“NACHA”) is warning businesses and individuals about emails purporting to be from NACHA.  The email typically states there was some issue with either the receipt of the customer’s payroll or the payroll file that was submitted was denied for some reason.

The email typically contains a link with “more information concerning this payment/file”.  DO NOT CLICK ON THIS LINK. 


·         Do not open the email

·         If you have opened it, do not click any links or attachments because they may install a virus or other spyware on your computer

·         Delete the email

NACHA will never email you about an ACH transaction or failed batch of any kind.

Jury duty scam

A new scam has emerged where customers are receiving phone calls that there is a warrant for their arrest because they missed their jury duty appointment.  The customer then explains that they did not receive a notice and the fraudster then asks to verify the customer’s information such as name, address and social security number.

If you receive such a call, DO NOT GIVE OUT YOUR INFORMATION OVER THE PHONE.  Please be aware of any attempts to gain access to personal non-public information.


Stay tuned for more tips and tricks to protect against fraud.


Protect Your Privacy

We have been notified of several Internet scams requesting personal banking information.  PLEASE DO NOT RESPOND to any calls or emails of this type.  Post Oak Bank, N.A. will never NEVER ask for your account information via email, telephone call, or direct mail.  If you have any questions about a request you receive, please contact us ASAP.  We want to help you PROTECT YOUR PRIVACY!


Reporting Fraud

To report fraud on your Post Oak Bank account or if you have questions, call a Post Oak Bank Customer Service Specialist at (713) 439-3900.  Contact one of the three major credit bureaus to place fraud alert on your credit report, as well as a victim's statement asking the creditors call you before opening new accounts or charging existing ones.

  * Equifax (800) 525-6285

  * Experian (888) 397-3742

  * TransUnion (800) 680-7289

As required by law, the selected credit bureau will report the information to the other two bureaus for you.

You should also:

  * Contact creditors for any accounts that have been affected.

  * Always follow up with a letter and keep copies of everything.

  * Close affected accounts and assign passwords to new ones.

For more information, visit:


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